We honor the intellectual property of our clients. Upon your request for us to sign an NDA, we will happily oblige.

Acceptance of Terms

Grab Digital respects its users' privacy. By using our services or purchasing our services you agree to the terms of this Privacy Policy. This Privacy Policy shall be governed in accordance to international treaty provisions and other applicable laws.

In accordance with the General Data Protection Regulation 2016/679 (the “GDPR”) Grab Digital’s a “data controller” of your personal information. For questions or concerns, please contact info@grabdigital.co.
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Changes in Privacy Policy

We have the right to update this Privacy Policy at any time. It is your responsibility to check this page and keep yourself updated with the latest edition of Grab Digital’s Privacy Policy.

Personal Data We Collect About You

We will collect personal data from you to be able to provide our services, share news and updates about these said services and bill you for our services. Personal information we may collect include:

Your name, Your email address, Your address, Your phone number, Your business name, Your credit card number, Expiration Date, Security Code, Billing Address.

To provide a better browsing experience, when you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, country & time zone, access time, geographic location. Additionally, as you browse our website, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

How We May Use Your Data

Grab Digital collects and uses your personal information to: administer your account, provide customer service, process your financial transactions to enable you to purchase our services or products, share news about upcoming services or products, analyse, monitor and personalize your use and experience on our website, keep records of orders and communications, comply with legal obligations and fulfill government authorities’ request, to assert, exercise or defend against legal claims.

We may send you emails (where it is legal to do so) to inform you of offers or your service. If you wish to unsubscribe, please do so by clicking the unsubscribe button at the botto of the email or contacting us.

Lawful Grounds for Processing
If you subscribe to our services, you become a side of a contract (between you and us) which gives us the right to process your personal information in order to execute the contract and for our legitimate interest to keep a record of our correspondence about the services we deliver.

If you just submit a request with us about our services, we still have the right to process your personal data so we can answer your questions and keep a record of our correspondence, even we have not entered into a contract with you.

When you open an account with us you agree that we have the right to process your personal data.

In relation to processing of your marketing data and sending you marketing communications, we rely on your consent. You can opt out of receiving marketing emails from us at any time by following the unsubscribe link at the bottom of our email. Please bear in mind that If you opt out of receiving our marketing emails this does not apply to the personal data provided as a result of purchase or other transaction done due to fulfilling a contract or our legitimate interest.

In relation to processing of your technical data (such as IP address, your login data, time zone settings, details of your browser, page views etc.) and your user data that we have gathered through cookies on our website we rely on our legitimate interests to properly administer our website and our business and to draw our marketing strategy.

In relation to keeping records and responding requests of governmental authorities, the processing is necessary for fulfilling a legal obligation that we are subject to.Please be informed that we will never sell or unlawfully process your personal data.

How Do We Collect Your Personal Data

We may collect your personal data when you directly provide it to us (by emails, by submitting a request or placing an order etc). We may automatically collect some of your personal data through our cookies.

Please see our Cookie Policy.We may receive data from the following third parties: Facebook Custom Audience, Crisp Chat, Google Tag Manager, Google Analytics, Hotjar, GA Audiences, Facebook Pixel. We do not collect any sensitive data about you. Sensitive data according to GDPR is the personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

We do not carry out any automated decision-making or any type of automated profiling.We do not collect any information about criminal convictions and offences.We do not intend to collect data from anyone under the age of 18. In any case that you think that your child may have shared his/her personal information with us, please, contact us.

Disclosure of your Personal Data
‍We may have to share (access) your personal data with: Our employees who have limited access to your personal information; Accountants and auditors.

International Transfers
‍Any personal information shared with third party providers will be used under the regulations of this Privacy Policy. The use of your personal information by these third parties is limited to the purpose of the service they provide. For example, we share some of your personal information with the credit card processing companies that bill you for the products and services you purchase from us.

Google Analytics - for more information please see their Privacy Policy here: https://policies.google.com/privacy?hl=en

‍Facebook Pixel - for more information please see their Privacy Policy here: https://www.facebook.com/privacy/explanation

‍Hotjar.com - for more information please see their Privacy Policy here: https://www.hotjar.com/legal/policies/privacy

‍Data Security
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‍The security of your personal information is important for us and we protect it in several ways: your  logins and passwords are encrypted; your personal information is encrypted when passed to us; your personal information is stored on a secured server; the information you enter on the request, order or payment forms is SSL encrypted; our employees have limited access to your personal information; all our employees, contractors, freelancers sign confidentiality agreements. Although we do our best to protect the personal information we collect and store, we should remind you that on the Internet there is no such thing as a 100% secured storage. If you have any questions concerning the security of your personal information, please, contact us.

Please be informed that we have procedures in place to deal with any suspected data protection breaches and will notify you and the competent regulator of a breach if we are legally required to.

Data Retention

We will retain your personal information with us, as long as: it fulfils the purpose we collected it for;your account is active; and/or we are obligated for the tax purposes to keep basic information of our clients.

Your Rights
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‍The GDPR provides the following rights for individuals: The right to access: You can ask us for information regarding any data of yours that we keep at any time. This information concerns, among other things, the data categories we process, for what purposes we process it, the origin of the data if we did not acquire it directly from you and, if applicable, the recipients to whom we have sent your data. You can obtain a copy of your data from us free of charge. If you are interested in other copies, we reserve the right to charge for the additional copies.The right to rectification: You can request that we correct your data. We will initiate appropriate measures to keep the data of yours that we continuously process correct, complete, and up to date, based the latest information available to us.
The right to erasure: You can request that we delete your data in case of: The data is no longer required for the purposes it was acquired for or otherwise processed;You revoke your consent, which is the basis of the data processing, and there is no other legal basis for the processing; You object to the processing of your data and there are no legitimate reasons for the processing or you object to data processing for the purposes of direct advertising;The data has been processed illegally; Where the processing is not necessary to ensure adherence to a legal obligation that requires us to process your data; In particular with regard to legal retention periods to assert, exercise or defend against legal claims. However, we may still need to retain certain information for record keeping. The right to restrict processing. The right to withdraw consent (where the lawful ground is consent), where it was given. The right to data portability: You may request that we provide all the information we hold on you in a machine-readable format to another company. The right to object: You can object to the processing of your data at any time for reasons that arise from your special situation provided the data processing is based on your consent or our legitimate interest or that of a third party. In this case, we will no longer process your data. The latter does not apply if we are able to prove there are compelling, defensible reasons for the processing that outweigh your interests or we require your data to assert, exercise or defend against legal claims.If you wish to exercise any of the rights mentioned above, please contact us at the following email address info@grabdigital.co It will be free of charge unless your requests are clearly unfounded, repetitive or excessive. We may need to request from you with specific information when you want to exercise your rights in order to confirm your identity. This is a secure measure. We will try to respond to you in the term of 1 month but it may take us longer time due to a particular request’s complexity. In this relation, you will be duly notified about for the delay.

We use cookies on our Website for identification and analysis purposes.

Grab Digital uses cookies on  https://www.grabdigital.co website. By using our website and services, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent to your web browser by a website you visit and often include an anonymous unique identifier. A cookie file is stored in your device or computer and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

There are two types of cookies. "Persistent" or "session" cookies. Persistent cookies will remain on your personal computer or mobile device even if you go offline. Session cookies are deleted as soon as you close your web browser on your computer or mobile device. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org and http://www.networkadvertising.org.

In addition to our own cookies, we may use various third-party cookies to report statistics on the usage of our website.

What Are My Options Regarding Cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.